Always built to last.
We pride ourselves on making durable products that deliver a lifetime of joy to our customers. We guarantee your product to have the best quality and craftsmanship for as long as you own it.
How It works.
Once you’ve purchased our product, just register within 60 days. After you’ve registered, you can easily submit a replacement request and we’ll take it from there for only a small shipping fee!
Don't forget to register.
Be sure to register your product once you get it to ensure your purchase is covered by our Lifetime Guarantee. It takes less than a minute. Click below to get started.
Get a Replacement.
So, you figured out how to break one of our products. Impressive. Don’t worry, we’ll get you a new one. Just visit a nearby location to get your new product. Warranties are claimed at any of our locations for a small installation fee, during the initial 14 days we will fix any issues you encounter with the product.
Please note: After the initial 14 days, the product is still replaced free. However, there is a small labour charge.
If your product begins to fail (corners come up, adhesive fails, it gets a hole in it, etc.), or you aren’t able to install it right, simply visit your local MO kiosk and we’ll provide a replacement. That’s all there is to it. Really!
Many of our locations offer a 14-day satisfaction guarantee – if you are unhappy with your product for any reason, you may return to that location for a replacement. After 14 days, you can obtain a replacement under our Lifetime Guarantee at any time, as many times as you would like.
Please contact the location where you made your purchase to discuss your return. Click here to see a list of locations and contact information. Because all of our locations are independently owned and operated, the Mobile Outfitters corporate office is unable to look up your order information and process returns for purchases made at a Mobile Outfitters retail location.
NOTE: If for some reason you are unable to resolve your issue with the location which you purchased your Mobile Outfitters product, please contact us.